Privacy Policy

Your privacy is important to us. Genfrid.com is operated by Sahil Sales. This policy explains how we collect, use, and safeguard your information.

Information We Collect

• Name, phone number, and email address — for order processing and communication.
• Delivery address — for shipping your orders.
• Payment information — processed securely by PayU. We never store card or UPI details.
• Device and browsing data via Google Analytics — to improve our website experience.

How We Use Your Data

• To process and fulfill your orders.
• To send order confirmation and shipping updates.
• To provide customer support.
• To send promotional offers (only if you opt in).

Data Security

All payment transactions are processed through PayU, a PCI-DSS compliant payment gateway. Your payment details are encrypted using 256-bit SSL technology and are never stored on our servers.

Data Sharing

We do not sell your personal data to third parties. We only share necessary information with courier partners (for delivery) and PayU (for payment processing).

Your Rights

You have the right to access, correct, or request deletion of your personal data. Contact us at support@genfrid.com.

Governing Law

These terms shall be governed by and construed in accordance with the laws of India. Disputes arising shall be subject to the exclusive jurisdiction of the courts at New Delhi, India.